New 3/27/2026 soporte MDT

2

Votes

Threads view - Change the ticket's timeline view

Hi guys, 
It would be clearer for us not to have first the original request and then go to the bottom to follow the thread going to the top. 
Is there any chance to set up the order, for example request and the thread below (first response, second, third....last)? 
Or even from bottom to top but starting from the request.
The problem is the original request is at the top and the first response is at the bottom.
Thanks in advance, best.

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