New 5/6/2026 Jon Cottrill

1

Votes

Ticket Category Option To Auto Expand Advanced... On Create

It would be nice to be given an option to auto-expand the Advanced... button on the ticket creation screen for at the category level. It would simplify the training in cases where the intent is for fields like the subscribers and due date are intended to be required fields. A specific use case would be an HR staff member creating an onboarding ticket to coordinate a new new employee.

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