New 8/17/2026 Stefano Bagnatica

1

Votes

AI - Global AI chat button for techs

Currently a tech can start a chat inside a ticket or inside a KB article.

Sometimes it could be useful to ask questions to chatbot, without a specific ticket context, but only to get help and find informations in KB or external documentation / tools.

It could be a button like this, in the main tickets list section

ai chatgpt