We have some text custom fields in our categories that are for URLs specifically and a nice feature to have would be for it to make itself a hyperlink so you can quickly click on it to navigate when look at the field on the right-hand pane instead of copying and pasting into the URL bar.
Alex 9/8/2026 7:55 PMTech
that's exatly how it works. On the ticket page if text is a link (start with http...) it's being converted into a link.