Implemented Suggested 7/29/2019
Allow use of custom statuses before replying to the ticket.Currently you can't set a custom status to a ticket before replying or making a technician update. This should be changed so that you can apply a custom status before you respond to a ticket.
|Alex Tech 12/11/2019 3:00 PM|
|Mark Gabb 12/16/2019 11:32 PM|
|Vincent Minon 7/1/2020 8:47 PM|
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