Jitbit Helpdesk - Possibility to hide the buton for closing the ticket to the users : Ideas forum

Declined Suggested 9/6/2019 by Renault DEMANGER

1

votes

Possibility to hide the buton for closing the ticket to the users

Alex 9/6/2019 5:49 AM Tech

There's already a setting for this in the admin panel:

"Restrict ticket closing to Technicians only (uncheck to allow users to close their own tickets)"