Implemented Suggested 9/6/2019 by Renault DEMANGER
30
votesRGPD Compliance functionality in "reply" area
1. Add a field CC: under TO:2. Automaticaly print the text below in each mail sent
TO : Company name\NAME Firstname
CC : Subscribed user 1; subscribed user 2; etc.
3. At the end of each mail, print the word "UNSUBSCRIBE" (translated in the language of the user) with a link on for unsubscribe to the case.
I prefer this solution than use the real CC field because with this the management of users in CC is managed on Jitbit.
Alex
3/2/2020 11:30 AM
Tech
You can edit the email template and include the #Recipients# tag that will be replaced with all users that were CC'ed in the reply.
We will add the "unsubscribe" link though.
We will add the "unsubscribe" link though.
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The second line CC in BOLD; Italic and grey