Jitbit Helpdesk - Replace message "no ticket found" by 'You are not allowed to acces to this case" : Ideas forum

Implemented Suggested 9/25/2019 by Renault DEMANGER

29

votes

when a user view some sub-cases, he try to click on and see "No ticket found".

It could be better to see "You are not allowed to access to this case".

With this message, the users can understand that they need to request the access.

Michael Milnes

Better yet, could we customize the message?

9/25/2019 2:42 PM

Heja

+1 ability to customize the message

9/25/2019 10:12 PM

Renault DEMANGER

+1 ability to customize ;-)

9/26/2019 2:05 AM