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23

votes

Feature Request; Asset Reporting

Suggested 4/30/2020 Implemented

9

votes

Feature Request: Duplicate Asset Report and Prevention

Suggested 5/12/2020 New

5

votes

Total Time spent in Report

Suggested 1/27/2021 New

4

votes

Custom Report Group Data By = VIA

Suggested 5/3/2023 New

4

votes

Report to include user who closed the ticket

Suggested 3/24/2021 New

4

votes

Reports / Satisfaction

Suggested 11/24/2020 New

3

votes

Reports Should Consider Working Hours and Days

Suggested 12/14/2023 New

3

votes

Log Asset Reports

Suggested 6/9/2023 New

3

votes

Custom Statuses need a Behavior option

Suggested 8/25/2022 New

3

votes

Reports available for "is manager" and not technician

Suggested 6/16/2022 New

3

votes

Report by user for tickets

Suggested 1/5/2021 New

3

votes

Exclude ticket marked as "duplicate" from reports

Suggested 10/23/2020 New

3

votes

Tweeks in reporting

Suggested 9/24/2020 New

2

votes

Automation Rules Reporting and Export

Suggested 1/9/2024 New

2

votes

report a list of tickets, not just a count

Suggested 4/6/2023 New

2

votes

Helpdesk Summary Reporting

Suggested 11/5/2021 New

1

votes

time stamp on audit report needs more detail

Suggested 15 days ago New

1

votes

More robust custom reporting

Suggested 11/22/2023 New

1

votes

Kanban Board - Filter by Section

Suggested 9/21/2023 New

1

votes

Scheduled tickets report - Improvements

Suggested 11/23/2022 New

1 2

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.