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Helpdesk static content not shown on IIS7 Windows 2008 Server
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Forum Integration question
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Exception in Macro Recorder using FIND IMAGE
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Problems with IF statment
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Multiple repeat loops and if iteration
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Web-installer does not work, please provide a standalone version
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Automatic due date
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change version from free to paid
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How do I handle spam tickets in the helpdesk app?
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Trial limitations for Help Desk Server (Hosted HelpDesk has no trial limitations)
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How to embed Jitbit to your web site
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404 errors on IIS6
error
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"The installer was interrupted" message.
installation
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I get 401 errors after updating to the latest version (or after manual install)
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Source Code issues (could not load file or assembly)
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Running a macro when the computer is "locked"
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Password prompt when clicking "Reports"
reports
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How to turn off mobile version
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IE10 compatibility mode problem
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Troubleshooting Macro Recorder installation
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Working with email in the helpdesk ticketing system
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W9 form?
w9
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JitBit Forum - How to change attachment size
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When browser becomes unresponsive
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Running a macro on a disconnected remote PC
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How to link the Helpdesk Ticketing System with the CRM?
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The self-hosted helpdesk app looks weird, no styles loaded
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Helpdesk Dropbox integration
-
JIRA returns "400 - bad request"
error
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Official backup/restore procedure
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POP/IMAP error "Command is not valid in this state"
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Is it possible to save ticket filters?
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Maximum size file attachments
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No "LOG OUT" button in self-hosted version
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Individual email address for each ticket category
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Set Helpdesk Server URL
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Emails lost when enabled "Use a different 'From' address for email-notifications in this category"
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How to escalate a ticket and create SLAs in JitBit Helpdesk
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Ticket followers\subscribers
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How to prefill new ticket via querystring parameters
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Relative virtual path ‘AspNetForumMaster.Mobile.Master’ is not allowed here
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Can I buy the source codes, modify it and resell the helpdesk app to my clients?
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Helpdesk change log and release schedule
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HTTP Error 500.19 "This configuration section cannot be used at this path"
error, installation
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Helpdesk Automation Rules
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Errors when importing assets from CSV
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Converting helpdesk folder to application (fix for internal server error)
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Embedding videos
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Mobile apps authentication issues
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Timing terminology
-
Forwarding issue with Outlook and Exchange
-
SAML integration with Azure Active Directory
azure, saml
-
Emails are not getting imported on the server version
-
Migrate from Zendesk
migrate
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Resolving ticket duplicates
-
No email notifications received
-
Migrate from Jira
-
Handling tickets for multiple companies and brands
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Integration with Office365
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Date Format
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How to make JitBit Helpdesk work with my email account?
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Customizing your ticket statuses
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Widget for your website
-
Customize help desk design to match your branding
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Knowledge base settings
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Import and Export features
-
How companies work in Jitbit?
-
How to migrate to a new server
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How does AD-integration work?
-
Migrate from Freshdesk
-
Mac Mouse Recorder fails to record keystrokes
-
Creating follow-up surveys using Jitbit Helpdesk and Google Forms
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How to create a new Section
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Email doesn't create a ticket
-
Using Jitbit as a Service Desk
-
Jitbit and HIPAA compliance (our BAA)
-
Hosted Help Desk Security
-
Error: Login failed for user 'JitbitHelpDeskUser'
self-hosted
-
Using SAML with Centrify
saml
-
Free license
-
Helpdesk DB structure
database
-
How to assign multiple agents to one ticket?
-
Upgrading "trial" version to "full" version after purchasing
upgrade
-
Asana API
-
Before you purchase
-
How to upgrade Jitbit Helpdesk to the latest version
-
"For technicians only" by default
-
Unidentified developer issue on Mac
-
Knowledge base articles are not visible to users
-
How to change credit card and other payment details
-
How to remove URL from email notifications
-
Second email address in user profile
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Use 'From Name' for all outgoing messages
-
Google login into Jitbit Helpdesk is not working on an iPhone/Android
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Useless email filters
-
Remote login URL for helpdesk
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How to get help
-
PCI compliance
-
How to order Database Backup
-
Fixing common problems
-
Fwd: HostedUtils error on compile of Jitbit Helpdesk
-
How to click on image macro has found?
-
SAML doesn't work: possible solutions
azure, saml
-
Email notification incident
-
Custom ticket forms or templates
-
Real-time updates in Jitbit
-
Migration from server help desk to hosted
-
How to report bugs - Problem Steps Recorder
-
Two-factor authentication
-
How to move helpdesk from hosted to on-premise?
migrate, self-hosted
-
SAML setup issues
saml
-
Integration with Gmail
-
Tagging your support tickets and KB articles
-
MS SQL questions
database
-
Ports used by HelpDesk
-
Authentication issues
-
Password prompt on every operation
-
Scheduling macro in Windows 10
-
Macro Recorder won't open
-
Email subject line truncates
-
Export
-
GDPR?
gdpr
-
Notify admins of abandoned tickets
-
How to add more sections?
-
How do Tags work?
-
ADFS SAML set up
saml
-
contact: Restore deleted ticket
-
Summary report - Time spent, Response time, Duration
reports
-
How to hide or disable the Priority field?
-
Close ticket via email?
-
Configuring SAML 2.0 in ADFS 2016
active direcotry, adfs, saml
-
Macro Recorder won't register
invalid serial
-
Chrome 66 random "Aw, snap" on the ticket page
-
Can I add multiple recipients when creating a ticket?
-
Could not load file or assembly 'Microsoft.Owin, Version=2.1.0.0
-
Reporting permissions
reports
-
Technician Report count differs from Tickets Per Day
reports
-
Delete articles from Knowledge Base
-
Customizing Custom Fields Layout
-
How to deactivate "Select All" in ticket view
-
Accented character in search
-
Change color of "New ticket" button
-
#Custom_Fields# does not work
-
Auto-assign repeating tickets?
-
How to find the correct web.config file
-
Merging tickets by ID for technicians
-
Custom CSS and JS in your helpdesk
-
How can I make all email-replies coming FROM TECHNICIANS - "for technicians view only"?
-
Re-enable asset
-
Integrate with Trello
-
X-Frame Options to Deny
-
How to prevent posting new tickets to certain categories?
-
Login to FTP for backup data not possible
-
Google Login fails to redirect to the application
-
How to retrieve a lost password
-
How to cancel repeat tickets?
-
How to update credit card
-
How to move a category to a new section?
-
Ideas Forum - your speedway to fulfilling feature requests
-
Penetration Test Report
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