Jitbit Helpdesk

71 votes	Auto-update parent ticket (for technicians only) when subticket is closed Suggested 9/20/2023 Declined

23 votes	Ability to creating a subticket via an automation rule Suggested 6/30/2020 Implemented

7 votes	List of 5 Sub-ticket enhancement. Suggested 10/29/2019 Declined

6 votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Suggested 5/12/2020 New

5 votes	Ability to Remove Subtickets from Main Tickets View Suggested 8/29/2023 New

5 votes	Update Subtickets via Parent/Master Ticket Suggested 6/15/2023 New

4 votes	Clone Master Ticket with Sub-Ticket Suggested 6/30/2021 New

2 votes	Automation rule: create sub ticket AND assign to Suggested 4/17/2023 New

2 votes	Better searching when merging or adding as sub ticket Suggested 9/12/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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