46

Votes

Email-Template for "Re-Opened" Tickets

Date 11/14/2019 Declined

43

Votes

Secondary email address for users

Date 6/10/2020 Implemented

14

Votes

Throttle outgoing SMTP connections

Date 9/30/2020 Implemented

6

Votes

User Profile W/ Multiple Linked Emails

Date 11/18/2019 Declined

5

Votes

Make 'for technicians only' a configuration option

Date 2/7/2020 Implemented

2

Votes

Add the possibility to Append "via Helpdesk" to people's names in outgoing emails

Date 10/6/2023 New

2

Votes

Move the Grey line in Email Notifications to make the reading easier

Date 3/29/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.