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46
Votes
Email-Template for "Re-Opened" Tickets
Date 11/14/2019
Declined
43
Votes
Secondary email address for users
Date 6/10/2020
Implemented
14
Votes
Throttle outgoing SMTP connections
Date 9/30/2020
Implemented
6
Votes
User Profile W/ Multiple Linked Emails
Date 11/18/2019
Declined
5
Votes
Make 'for technicians only' a configuration option
Date 2/7/2020
Implemented
2
Votes
Add the possibility to Append "via Helpdesk" to people's names in outgoing emails
Date 10/6/2023
New
2
Votes
Move the Grey line in Email Notifications to make the reading easier
Date 3/29/2023
New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.