Jitbit Helpdesk - Ideas forum

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46 votes	Email-Template for "Re-Opened" Tickets Suggested 11/14/2019 Declined
43 votes	Secondary email address for users Suggested 6/10/2020 Implemented
14 votes	Throttle outgoing SMTP connections Suggested 9/30/2020 Implemented
6 votes	User Profile W/ Multiple Linked Emails Suggested 11/18/2019 Declined
4 votes	Email Settings: "From" name Suggested 6/16/2020 New
4 votes	Make 'for technicians only' a configuration option Suggested 2/7/2020 Implemented
2 votes	Add the possibility to Append "via Helpdesk" to people's names in outgoing emails Suggested 10/6/2023 New
2 votes	Move the Grey line in Email Notifications to make the reading easier Suggested 3/29/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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