10

votes

Prevent Technicians creating new users

Suggested 5/18/2023 New

8

votes

Merge Users & User API request

Suggested 9/28/2020 Implemented

6

votes

ADMIN Accounts should NOT count as Agents/Technicians

Suggested 7/12/2024 New

6

votes

Users to be associated with multiple Companies

Suggested 5/30/2024 New

5

votes

Pictures integration by Copy/Paste (in users signatures)

Suggested 7/7/2022 New

4

votes

Option to allow all users to see subscriber suggestion dropdown

Suggested 12/15/2022 New

3

votes

Disallow reopening of tickets from specific users

Suggested 6/14/2023 New

3

votes

Default ticket category per user/department

Suggested 6/8/2021 New

2

votes

Reporting on User Location

Suggested 12/1/2022 New

1

votes

QOL: Show subscribers list in Details tab

Suggested 4/2/2024 New

1

votes

Group Permissions

Suggested 2/20/2024 New

1

votes

Allow Users to See Tickets Based on a Custom User Field

Suggested 11/6/2023 New

1

votes

Categories - Specific Users

Suggested 6/14/2023 New

1

votes

Option to move emails instead of delete when not consumed

Suggested 5/29/2023 New

1

votes

Sort A->Z by click on column title of UserSearch

Suggested 4/17/2023 New

1

votes

Add secondary mail on merge

Suggested 7/11/2022 Implemented

1

votes

Access for TECH to users search

Suggested 3/22/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.