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265
Votes
Automation Rule IF subticket status changed to status x THEN change status of main ticket
Date 11/3/2021
Implemented
24
Votes
Kanban board - filter statuses by category selection
Date 6/13/2023
Implemented
3
Votes
Custom Statuses need a Behavior option
Date 8/25/2022
New
1
Votes
Add Workflow / Restrictions for Statuses
Date 11/13/2025
New
1
Votes
Keep Last status/ Reports status history
Date 7/30/2024
New
1
Votes
Change Location of Custom Status Action Buttons
Date 2/23/2024
New
1
Votes
Cant change to certain statuses without writing a note/replying in the ticket
Date 2/19/2024
New
1
Votes
Clear Status on ticket update
Date 11/8/2023
New
1
Votes
consistent Filter views across Ticket assigned type selections
Date 5/5/2023
New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.