263

votes

Automation Rule IF subticket status changed to status x THEN change status of main ticket

Suggested 11/3/2021 Implemented

22

votes

Kanban board - filter statuses by category selection

Suggested 6/13/2023 Implemented

3

votes

Custom Statuses need a Behavior option

Suggested 8/25/2022 New

2

votes

Set Status on Ticket creation

Suggested 12/16/2021 New

1

votes

Keep Last status/ Reports status history

Suggested 7/30/2024 New

1

votes

Change Location of Custom Status Action Buttons

Suggested 2/23/2024 New

1

votes

Cant change to certain statuses without writing a note/replying in the ticket

Suggested 2/19/2024 New

1

votes

Clear Status on ticket update

Suggested 11/8/2023 New

1

votes

consistent Filter views across Ticket assigned type selections

Suggested 5/5/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.