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Ideas forum
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Oldest
17
votes
Support groups and queues
Suggested 9/28/2021
Declined
10
votes
Prevent Technicians creating new users
Suggested 5/18/2023
New
9
votes
For TECH - Hide system entries by default on all tickets
Suggested 12/16/2021
Implemented
4
votes
Tech only email
Suggested 6/28/2022
Implemented
4
votes
Restrict outgoing email notifications by Company / Department
Suggested 10/20/2021
New
4
votes
Custom Ticket Views (Filters)
Suggested 9/20/2021
Declined
3
votes
Ability to assign tickets to internal users without a technician license
Suggested 8/17/2023
New
2
votes
Multi role / Cap (Use mode)
Suggested 9/1/2022
New
1
votes
consistent Filter views across Ticket assigned type selections
Suggested 5/5/2023
New
1
votes
ASSET Search for TECH
Suggested 3/22/2023
New
1
votes
Access for TECH to users search
Suggested 3/22/2022
New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.