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6
Votes
Use AI to assign a ticket ticket category based on ticket details
Date 5/7/2025
Implemented
3
Votes
use the ChatGPT integration to improve existing KB articles
Date 3/14/2024
New
2
Votes
AI - Use "Custom prompt" also on action "Custom AI-chat"
Date 3/26/2026
New
2
Votes
AI - insert custom fields in GPT context
Date 3/18/2026
New
2
Votes
LiveChat Module for ChatGPT
Date 6/19/2023
New
1
Votes
AI - Log chat requests and token usage to database
Date Yest, 9:18 AM
New
The ideas forum is where users can suggest, discuss, and vote for new product features.