Jitbit Helpdesk - Ideas forum

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3 votes	Report by user for tickets Suggested 1/5/2021 New
3 votes	user info content created by and update by Suggested 11/4/2020 New
3 votes	Exclude ticket marked as "duplicate" from reports Suggested 10/23/2020 New
3 votes	Tweeks in reporting Suggested 9/24/2020 New
3 votes	Real-Time Dashboard addition of Quarter and a Year Suggested 9/23/2020 Considering
2 votes	Update Knowledgebase article using API Suggested 4 days ago New
2 votes	Equipment scheduling Suggested 9/26/2024 New
2 votes	Request for Simplifying Email Template Application Across Categories Suggested 9/16/2024 New
2 votes	Prompt for Time Spent when closing ticket Suggested 9/11/2024 New
2 votes	Expand Category Name input field in Administration » Ticket categories and permissions » Edit Category Suggested 9/11/2024 New
2 votes	Feature Request on the new design: Have Section/Category list slide in/out Suggested 9/10/2024 New
2 votes	Group Companies Suggested 8/14/2024 New
2 votes	Allow assigning a ticket to multiple technicians Suggested 8/14/2024 New
2 votes	Feature request idea: Would be beneficial to have a filter view for Overdue tickets on the left task pane Suggested 8/6/2024 New
2 votes	SIlently close restricted to Administrators Suggested 7/24/2024 New
2 votes	Create system log/comment after adding or removing subticket/parent relationship Suggested 7/16/2024 New
2 votes	Select a SECTION in the Realtime Dashboard Report Suggested 7/10/2024 New
2 votes	Idea - API to get Deleted tickets Suggested 6/20/2024 New
2 votes	Remove "FW:" and "RE:" Prefixes from Incoming Email Tickets Suggested 6/14/2024 New
2 votes	Power BI Integration - Custom Fields Suggested 6/13/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.