Jitbit Helpdesk - Ideas forum

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3 votes	Default ticket category per user/department Suggested 6/8/2021 New
3 votes	Remove Secondary Assignee Autmation Suggested 2/25/2021 New
3 votes	"Least Busy Tech" Auto Assign Rule Addition Suggested 2/15/2021 New
3 votes	Technician Access Control Suggested 1/15/2021 New
3 votes	Report by user for tickets Suggested 1/5/2021 New
3 votes	user info content created by and update by Suggested 11/4/2020 New
3 votes	Exclude ticket marked as "duplicate" from reports Suggested 10/23/2020 New
3 votes	Real-Time Dashboard addition of Quarter and a Year Suggested 9/23/2020 Considering
2 votes	Ticket confirmation notification option to disable just for subtickets Suggested 28 days ago New
2 votes	Make ‘For techs only’ replies visible in email chain Suggested 12/16/2024 New
2 votes	Add the ticket rating (customer satisfaction) to the API Suggested 12/5/2024 New
2 votes	Show section/category in KB articles search Suggested 12/2/2024 New
2 votes	Automatic rule to copy values from Company\User Custom Fields to Ticket Custom Field Suggested 11/19/2024 New
2 votes	Display URL to quick create a ticket in a given category Suggested 11/19/2024 New
2 votes	Scroll to top button Suggested 11/12/2024 New
2 votes	Add option for scheduled tickets with "Daily on Weekdays" frequency to be created regardless if the day is a Holiday Suggested 11/11/2024 New
2 votes	Knowledge base improvements Suggested 11/1/2024 New
2 votes	Customer Satisfaction Reporting Suggested 10/28/2024 New
2 votes	Indication of scheduled response on ticket Suggested 10/27/2024 New
2 votes	Update Knowledgebase article using API Suggested 10/24/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.