2

votes

Nightly Report - Real Time Dashboard

Suggested 3/13/2023 New

2

votes

Rule in case of "Ticket Creation OR Move"

Suggested 3/2/2023 New

2

votes

Change report times from seconds to minutes

Suggested 3/1/2023 New

2

votes

Federating With Multiple External Providers

Suggested 1/11/2023 New

2

votes

Reporting on User Location

Suggested 12/1/2022 New

2

votes

Quick Ticket Button

Suggested 11/28/2022 New

2

votes

Find Tickets by Custom Field Value via API

Suggested 11/9/2022 New

2

votes

Periodic notification if ticket is unassigned

Suggested 10/27/2022 New

2

votes

App Push Notifications

Suggested 10/25/2022 New

2

votes

Suggestions for improving the 'Ticket Categories' filter

Suggested 9/27/2022 New

2

votes

Rename mention "Ticket" by "Case" (everywhere)

Suggested 9/15/2022 New

2

votes

Better searching when merging or adding as sub ticket

Suggested 9/12/2022 New

2

votes

Custom User Types/Roles

Suggested 9/1/2022 New

2

votes

Multi role / Cap (Use mode)

Suggested 9/1/2022 New

2

votes

Ability to embed WebM and mp4 like we can with GIF

Suggested 8/31/2022 New

2

votes

custom calendar Reports

Suggested 8/12/2022 New

2

votes

Request: Ability to display ticket description in grid view.

Suggested 8/11/2022 New

2

votes

Please add ticket start date to the new ticket creation page and also allow automation rules based on the Ticket Start datea

Suggested 7/27/2022 New

2

votes

Separate Knowledge Base Article attachments from Ticket Attachments

Suggested 7/25/2022 New

2

votes

Link asset by user when creating a ticket

Suggested 5/16/2022 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.