Jitbit Helpdesk - Ideas forum

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7 votes	API should support all properties on the user object Suggested 9/2/2024 New
7 votes	ADMIN Accounts should NOT count as Agents/Technicians Suggested 7/12/2024 New
7 votes	Link existing gitlab issues in jitbit & one jitbit ticket to multiple gitlab issues Suggested 8/30/2023 New
7 votes	add more HTML support in ticket templates Suggested 6/9/2023 New
7 votes	Mobile App - Notifications Suggested 7/28/2022 New
7 votes	Microsoft Teams notifications per category Suggested 7/15/2022 New
7 votes	JAMF Integartion for Asset Management Suggested 3/16/2022 New
7 votes	Ability to batch import avatar photos. Suggested 12/15/2020 New
7 votes	Add dates to Top announcement bar message Suggested 12/11/2020 New
6 votes	Add custom fields to the filter section. Suggested 10/28/2024 New
6 votes	Customizable User Permissions Suggested 9/30/2024 New
6 votes	Remove "FW:" and "RE:" Prefixes from Incoming Email Tickets Suggested 6/14/2024 New
6 votes	Notes field for techs when they're working on an issue Suggested 8/21/2023 New
6 votes	Ability to make tips, warnings, info etc. stand out in Knowledge Base articles Suggested 5/29/2023 In progress
6 votes	Automation rules - To & CC Suggested 4/20/2023 New
6 votes	Allow negative ticket filters (all except selected categories) Suggested 11/15/2022 New
6 votes	More customization options for Custom Fields Suggested 3/16/2022 New
6 votes	Title Bar Remains Static When Scrolling Down Suggested 2/16/2022 New
6 votes	Format the Powered by JitBit and email format Suggested 12/1/2021 New
6 votes	Tech permission to top level category Suggested 10/5/2021 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.