2

votes

Create an "undo" option in the ticket reply window

Suggested 12/3/2021 New

2

votes

Some Features ideas

Suggested 11/23/2021 New

2

votes

Delete manually "Upd by Tech"

Suggested 11/23/2021 New

2

votes

Filter by box wich category we want to display on dashboard

Suggested 11/23/2021 New

2

votes

Email template - add phone number

Suggested 11/23/2021 New

2

votes

Helpdesk Summary Reporting

Suggested 11/5/2021 New

2

votes

Asset Merge Option - Match by Serial Number

Suggested 10/26/2021 New

2

votes

Allow advanced button to be expanded by default

Suggested 10/18/2021 New

2

votes

Filter USER List by Company

Suggested 10/12/2021 New

2

votes

Select Users have read-only access to selected categories

Suggested 10/3/2021 New

2

votes

Retain ticket detail selections in Advanced Search

Suggested 9/17/2021 New

2

votes

Add Submitted Location to the Summary Report

Suggested 8/25/2021 New

2

votes

Include CC option while replying

Suggested 6/11/2021 New

2

votes

New / Upd by Tech / Upd by Cust information in the summary report export

Suggested 6/7/2021 New

2

votes

Update Assets by Serial Number

Suggested 5/25/2021 New

2

votes

Give technician more control on their articles

Suggested 1/11/2021 New

2

votes

Report Customer satisfaction : Filter by tag

Suggested 11/13/2020 New

1

votes

Translation for iOS and Android App

Suggested 6 days ago New

1

votes

Drill-through or Drill Down on custom reports

Suggested 9 days ago New

1

votes

Setting to reply over whatsapp only

Suggested 27 days ago New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.