1

Votes

assests - ability to completely self regualte the collums in the assists

Date 6/26/2025 New

1

Votes

How to filter users that have a custom field set?

Date 6/24/2025 New

1

Votes

More automation capabilities

Date 6/13/2025 New

1

Votes

Customize KB per company

Date 6/13/2025 New

1

Votes

prevent Users from editing the Custom Fields in their user profile

Date 6/5/2025 New

1

Votes

automation to add technician who logged ticket as subscriber

Date 6/5/2025 New

1

Votes

remove ticket-submitter (ticket user) as subscriber

Date 6/5/2025 New

1

Votes

Prevent "user (submitter)" to be disabled

Date 5/27/2025 New

1

Votes

Create and custom your own "Auto-Reply" list

Date 5/23/2025 New

1

Votes

"out-of-band Email" value in "Via" field

Date 5/22/2025 New

1

Votes

Browser Translation: Dont translate the reply input box on typing

Date 5/13/2025 New

1

Votes

Security Feature: Allow sanitizing of certain file attachment extensions

Date 5/7/2025 New

1

Votes

Bulk Subscribe Users to Tickets

Date 5/7/2025 New

1

Votes

Option / CSS to change the built in ticket statuses

Date 5/1/2025 New

1

Votes

Custom text option for the other "Login" buttons like there is for SAML login.

Date 4/30/2025 New

1

Votes

Automation rule notification should exclude originator

Date 4/25/2025 New

1

Votes

Remove all Additional Subscribers or Have content of Forwarded emails visible in the ticket, same as reply.

Date 3/25/2025 New

1

Votes

Add to filter view also Categorie

Date 3/25/2025 New

1

Votes

Add View Ability for Tickets

Date 3/25/2025 New

1

Votes

Setting Due Date when emailing tickets to the Helpdesk

Date 3/19/2025 New
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The ideas forum is where users can suggest, discuss, and vote for new product features.