2

votes

New / Upd by Tech / Upd by Cust information in the summary report export

Suggested 6/7/2021 New

2

votes

Update Assets by Serial Number

Suggested 5/25/2021 New

2

votes

Give technician more control on their articles

Suggested 1/11/2021 New

2

votes

Report Customer satisfaction : Filter by tag

Suggested 11/13/2020 New

1

votes

New Automation Rule - Send ticket to selected technicians

Suggested 3 days ago New

1

votes

Users outside of our Domain

Suggested 4 days ago New

1

votes

New Custom Field Type - Selection of existing User

Suggested 5 days ago New

1

votes

import PDF or DOCX files into KB

Suggested 10 days ago New

1

votes

Due Date report exporting

Suggested 12 days ago New

1

votes

Asset: Custom Field - unique autonumbering field

Suggested 12 days ago New

1

votes

Ability to avoid update notifications when editing a KB article

Suggested 15 days ago New

1

votes

Automation rules based on asset tag field

Suggested 17 days ago New

1

votes

Asset Import-Export Username

Suggested 21 days ago New

1

votes

deeplink to filtered report

Suggested 24 days ago New

1

votes

Add "Created by you" button on the Tickets section for Admins and Technicians.

Suggested 25 days ago New

1

votes

Keep the same of date display as DD/MM/YYYY time in the Ticket Dashboard

Suggested 29 days ago New

1

votes

More Custom Field Permissions Control

Suggested 9/23/2024 New

1

votes

Pursue Drata Integration

Suggested 9/19/2024 New

1

votes

ability for administrators to manually unsubscribe customers from KB articles

Suggested 9/17/2024 New

1

votes

Automation rules based on asset tag field

Suggested 9/16/2024 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.