Jitbit Helpdesk

1 votes	Set tickets to auto-close (if no update recevied within X amount of time) Suggested 10/20/2023 New

1 votes	Make Tech phone number accessible/viewable by Clients Suggested 10/4/2023 New

1 votes	Slack Integration Send Message to Channel Based on Ticket Category, Creator etc. Suggested 10/3/2023 New

1 votes	Support Top-Level "Containers" in KB Suggested 9/26/2023 New

1 votes	Custom Field - Description Field or Category Display Suggested 9/18/2023 New

1 votes	Drag & Drop Ticket to category & Rule creation in one action Suggested 9/18/2023 New

1 votes	add ticket filter for "created by" Suggested 8/8/2023 New

1 votes	Relative Date style for Due column Suggested 8/4/2023 New

1 votes	Start Date with X hours no updates in ticket Suggested 8/2/2023 New

1 votes	Improved accessibility Suggested 8/1/2023 New

1 votes	Add options for categories « For Kanban only » and « For Ticket only » Suggested 7/31/2023 New

1 votes	New Idea - Filter Category access by Department Suggested 7/24/2023 New

1 votes	Add Search to Category selection when editing a ticket Suggested 7/20/2023 New

1 votes	Filter categories - On content Suggested 7/17/2023 New

1 votes	Ability to remove external subscribers automatically Suggested 7/6/2023 New

1 votes	Add « cron-like » trigger to schedul automation tasks Suggested 6/27/2023 New

1 votes	Addition fields "Autocompletion" for Category Selection Suggested 6/20/2023 New

1 votes	Social Media links in email notifications Suggested 6/16/2023 New

1 votes	BMC Remedy system (BMC Helix ITSM) integration Suggested 6/16/2023 New

1 votes	Categories - Specific Users Suggested 6/14/2023 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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