Jitbit Helpdesk - Ideas forum

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4 votes	Helpdesk Search Improvement - General Suggested 11/11/2020 New
4 votes	Parse Additional Info (IP Address) from Email for Ticket Creation Suggested 11/11/2020 New
4 votes	Translation - mobile app Suggested 10/22/2020 New
4 votes	Email Settings: "From" name Suggested 6/16/2020 New
4 votes	Ticket only categories Suggested 6/2/2020 New
3 votes	Ticket confirmation notification option to disable just for subtickets Suggested 29 days ago New
3 votes	Allow custom statuses to NOT have a button Suggested 12/17/2024 New
3 votes	Asset Location field. Suggested 11/5/2024 New
3 votes	Update Knowledgebase article using API Suggested 10/24/2024 New
3 votes	import PDF or DOCX files into KB Suggested 10/17/2024 New
3 votes	Ability to avoid update notifications when editing a KB article Suggested 10/12/2024 New
3 votes	deeplink to filtered report Suggested 10/3/2024 New
3 votes	Add prefit to ticket number Suggested 9/30/2024 New
3 votes	Main ticket overview - custom field columns visible only for selected ticket category Suggested 9/24/2024 New
3 votes	API method to add user(s) to categories set to specific users Suggested 8/8/2024 New
3 votes	Feature request idea: Would be beneficial to have a filter view for Overdue tickets on the left task pane Suggested 8/6/2024 New
3 votes	Category Tech Lead permissions group Suggested 7/30/2024 New
3 votes	SIlently close restricted to Administrators Suggested 7/24/2024 New
3 votes	Create system log/comment after adding or removing subticket/parent relationship Suggested 7/16/2024 New
3 votes	Remove "FW:" and "RE:" Prefixes from Incoming Email Tickets Suggested 6/14/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.