Jitbit Helpdesk

3 Votes	Flexibility with "Custom field" and "Custom statuses" assignment for specific technicians or users Date 5/14/2024 New
3 Votes	use the ChatGPT integration to improve existing KB articles Date 3/14/2024 New
3 Votes	Customized Manager Roles Date 2/11/2024 New
3 Votes	Dark Theme as Default for all users options Date 1/30/2024 New
3 Votes	Copy header details when new ticket is created from a previously closed ticket Date 1/24/2024 New
3 Votes	Inactivated Date - old users Date 1/15/2024 New
3 Votes	Reports Should Consider Working Hours and Days Date 12/14/2023 New
3 Votes	ability to edit subject via tickets dashboard Date 12/14/2023 New
3 Votes	search function for custom fields Date 11/21/2023 New
3 Votes	Ideas Forum - Count of replies for Idea on Front page Date 11/10/2023 New
3 Votes	Allow Dependent Combos to have multiple parents Date 11/6/2023 New
3 Votes	Email groups Date 11/1/2023 New
3 Votes	New Automation rule triger "any custom field" change to "which" Date 10/10/2023 New
3 Votes	Assets changes Date 10/5/2023 New
3 Votes	Improved operator within the Automation rules Date 9/24/2023 New
3 Votes	Option to Sort categories by Alpha order Date 8/23/2023 New
3 Votes	Include Attachments in Scheduled Tickets Date 8/23/2023 New
3 Votes	Control User Ticket Viewing by Category Date 8/2/2023 New
3 Votes	Sort order within a ticket Date 7/24/2023 New
3 Votes	Log Asset Reports Date 6/9/2023 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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