4

votes

Ticket only categories

Suggested 6/2/2020 New

3

votes

Add prefit to ticket number

Suggested 28 days ago New

3

votes

Customizable User Permissions

Suggested 28 days ago New

3

votes

Main ticket overview - custom field columns visible only for selected ticket category

Suggested 9/24/2024 New

3

votes

API should support all properties on the user object

Suggested 9/2/2024 New

3

votes

Category Tech Lead permissions group

Suggested 7/30/2024 New

3

votes

Support time format ISO 8601

Suggested 6/17/2024 New

3

votes

Collapse ticket description

Suggested 4/22/2024 New

3

votes

Customized Manager Roles

Suggested 2/11/2024 New

3

votes

Allow elif / switch conditionals in automation rules

Suggested 2/6/2024 New

3

votes

Dark Theme as Default for all users options

Suggested 1/30/2024 New

3

votes

Copy header details when new ticket is created from a previously closed ticket

Suggested 1/24/2024 New

3

votes

Inactivated Date - old users

Suggested 1/15/2024 New

3

votes

suggested KB articles - don't suggest articles to users who lack permission to see those articles

Suggested 1/9/2024 New

3

votes

Request for more possibilities for links between assets and tickets

Suggested 1/4/2024 New

3

votes

Reports Should Consider Working Hours and Days

Suggested 12/14/2023 New

3

votes

Ideas Forum - Count of replies for Idea on Front page

Suggested 11/10/2023 New

3

votes

Email groups

Suggested 11/1/2023 New

3

votes

SAML Attribute Enhancement

Suggested 10/19/2023 New

3

votes

New Automation rule triger "any custom field" change to "which"

Suggested 10/10/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.