Jitbit Helpdesk - Group of users access for Categories : Ideas forum

New Suggested 11/2/2020 by David-H. Mercier

17

votes

Group of users access for Categories

When you create/edit a category, you can specify who can access that category: everyone, technicians or specific users. I think it would be useful to have another option : Group of users.

If we could add users to a group, it would be faster to give them access to a particular category instead of having to add them one by one. Also, if a new user is created, the admin has to manually add them to each category. If he could simply add the user to the group, the user would automatically have access to the designated content.