New Suggested 11/3/2021



Automation Rule IF subticket status changed to status x THEN change status of main ticket

so if a subticket is closed it'll change my main ticket's status

Be nice if we could do other things to the parent ticket as well, like add comments based on a status change of the sub ticket
9/12/2023 10:06 PM
Aaron Teplitsky
If this is too difficult to implement, maybe we could at least just have an update posted to a parent ticket when a subticket is closed?
9/20/2023 1:29 PM

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