Jitbit Helpdesk

263 votes	Automation Rule IF subticket status changed to status x THEN change status of main ticket Suggested 11/3/2021 Implemented

22 votes	Kanban board - filter statuses by category selection Suggested 6/13/2023 Implemented

3 votes	Custom Statuses need a Behavior option Suggested 8/25/2022 New

2 votes	Set Status on Ticket creation Suggested 12/16/2021 New

1 votes	Keep Last status/ Reports status history Suggested 7/30/2024 New

1 votes	Change Location of Custom Status Action Buttons Suggested 2/23/2024 New

1 votes	Cant change to certain statuses without writing a note/replying in the ticket Suggested 2/19/2024 New

1 votes	Clear Status on ticket update Suggested 11/8/2023 New

1 votes	consistent Filter views across Ticket assigned type selections Suggested 5/5/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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