Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
New
3/2/2023 DEMANGER Renault
2
Votes
Rule in case of "Ticket Creation OR Move"
More...
LOCATION :
helpdesk/Admin/EditRule
Frame
1. WHEN THIS HAPPENS:
Add the option "Ticket is created OR moved to a new category"
This to avoid tu dupplicates the Rules creation (one for Creation + One for Move)
new
newticket
rules
Log in to comment...