Jitbit Helpdesk - Alphabetical sort articles by title within a category : Ideas forum

New Suggested 5/24/2023 by Jared Call

1

votes

Alphabetical sort articles by title within a category

Right now it looks like articles within a KB category are listed in the order of creation, at least that's what i looks like when I mouse over the links.

It seems more logical to sort them by the article title.

kb knowledgebase

Jared Call 5/25/2023 3:59 PM

I see that the KB articles can be manually resorted -- I'd forgotten this. Still, seems like alphanumeric sorting by default (or a button to resort alphanumerically) would be helpful.