New Suggested 8/8/2023 by Johnny Chin

1

votes

add ticket filter for "created by"

It would be nice if we can filter the tickets by "Created By"

There is currently no option here:

JC
Johnny Chin 5/21/2025 2:56 PM
We need this filter option so that we can separate tickets that came from the WebApp or from Email.
JC
Johnny Chin 5/21/2025 3:46 PM
I just realized that this "Created By" is a Custom Field that our developers added to Jitbit when we first got it configured. So this might be a more broad filter request than I realized.
JC
Johnny Chin 5/22/2025 2:06 PM
Actually we need to be able to filter by the system "Via" field.
JC
Johnny Chin 5/22/2025 2:07 PM

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