Jitbit Helpdesk - Filter on Multi users : Ideas forum

New Suggested 9/15/2023 by DEMANGER Renault

2

votes

Sometimes I know that one user has submitted a ticket about X

But, I hesitate if it's Paul/Bill/Elisabeth/Victoria

It should be great to be able to filter the tickets submitted by Paul; Bill; Elisabeth; Victoria

This on main tickets grid

Just by separating the name by ";" or other way

(note that these users are not always from the same Company / Service)

filter grid