Jitbit Helpdesk

5 votes	Default grid view\Mask all tickets already regrouped in parent case as subtickets Suggested 5/12/2020 New

3 votes	Assets changes Suggested 10/5/2023 New

3 votes	Button for sort categories A-Z \| Priorities Suggested 9/28/2022 New

3 votes	Multi tag filtering - Add operator AND via Dedicated touch +Click Suggested 12/9/2021 New

3 votes	Custom field with 'edit technicians only' also disblay for regular users in tickets grid Suggested 1/21/2021 Implemented

2 votes	Filter on Multi users Suggested 9/15/2023 New

2 votes	Filter on objects Suggested 8/23/2023 New

2 votes	TICKETS Grid - Relocate TAG list on the Right instead of bottom Suggested 8/10/2023 New

2 votes	Display "User" custom fields on the Ticket Grid Suggested 3/24/2023 New

2 votes	Request: Ability to display ticket description in grid view. Suggested 8/11/2022 New

2 votes	Restrict categories column on these categories ONLY Suggested 3/17/2022 New

2 votes	Filtering tickets containing Tag X AND Y (in addition to OR) Suggested 3/9/2022 New

2 votes	Filter on "Assigned to Primary TECH" via URL query Suggested 3/9/2022 New

2 votes	Add checkbox "All" to select/unselect all Custom fields to display on grid Suggested 12/1/2021 New

1 votes	Drag & Drop Ticket to category & Rule creation in one action Suggested 9/18/2023 New

1 votes	Filter categories - On content Suggested 7/17/2023 New

1 votes	Filter Sections displayed on GRID based on custom string Suggested 9/12/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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