Can you implement a solution to manage different languages support?
We have several locations and, according to the locations, a proper tech support who speak the local language.
It would be nice to have a multi-language selector (which can also auto-detects the language based on geolocation) in the ticket creation page.
On the basis of the user selection, get the ticket's field translated and make the ticket reach the proper department.
Moreover we would need a Knowledge base translated in all that 4/5 languages.
At the moment what we have created is a subcategory for each language, but it would be better if the user could see only the article translated in his language.
Is there a way or something you can suggest us to manage this situation?