11

votes

Ability to add attached files in first area of the case when we edit it

Suggested 3/3/2020 Implemented

5

votes

Add button for attach file(s)

Suggested 2/21/2020 Implemented

3

votes

New Automation Trigger(s): Edits of Ticket or Reply

Suggested 8/5/2022 New

1

votes

Append Ticket Edit Logs To One file

Suggested 2/3/2022 Declined

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.