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11
votes
Ability to add attached files in first area of the case when we edit it
Suggested 3/3/2020
Implemented
5
votes
Add button for attach file(s)
Suggested 2/21/2020
Implemented
3
votes
New Automation Trigger(s): Edits of Ticket or Reply
Suggested 8/5/2022
New
1
votes
Append Ticket Edit Logs To One file
Suggested 2/3/2022
Declined
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.