11

Votes

Ability to add attached files in first area of the case when we edit it

Date 3/3/2020 Implemented

5

Votes

Add button for attach file(s)

Date 2/21/2020 Implemented

4

Votes

New Automation Trigger(s): Edits of Ticket or Reply

Date 8/5/2022 In progress

1

Votes

Log when sensitive info was edited

Date 9/11/2025 New

1

Votes

Append Ticket Edit Logs To One file

Date 2/3/2022 Declined

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.