Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
Create
Filter...
New
Considering
Implemented
Declined
InProgress
sort by...
Votes
Newest
Oldest
177
Votes
Out of Office - Show icon in more places + banner + Date range
Date 10/10/2023
Implemented
6
Votes
Technician users create automation rules
Date 1/27/2025
New
2
Votes
Surface Custom Field Data in the Ticket Body for Better Technician Visibility
Date 10/12/2026
New
2
Votes
Make User Notes Private
Date 11/30/2023
New
1
Votes
SLA Compliance Reporting
Date 10/30/2026
Implemented
1
Votes
Set Default category for technicians
Date 10/13/2025
New
The ideas forum is where users can suggest, discuss, and vote for new product features.