Jitbit Helpdesk

23 votes	Feature Request; Asset Reporting Suggested 4/30/2020 Implemented

9 votes	Feature Request: Duplicate Asset Report and Prevention Suggested 5/12/2020 New

5 votes	Custom Report Group Data By = VIA Suggested 5/3/2023 New

5 votes	Total Time spent in Report Suggested 1/27/2021 New

4 votes	Report to include user who closed the ticket Suggested 3/24/2021 New

4 votes	Reports / Satisfaction Suggested 11/24/2020 Implemented

3 votes	Reports Should Consider Working Hours and Days Suggested 12/14/2023 New

3 votes	Kanban Board - Filter by Section Suggested 9/21/2023 New

3 votes	Log Asset Reports Suggested 6/9/2023 New

3 votes	Custom Statuses need a Behavior option Suggested 8/25/2022 New

3 votes	Reports available for "is manager" and not technician Suggested 6/16/2022 New

3 votes	Report by user for tickets Suggested 1/5/2021 New

3 votes	Exclude ticket marked as "duplicate" from reports Suggested 10/23/2020 New

3 votes	Tweeks in reporting Suggested 9/24/2020 New

2 votes	Automation Rules Reporting and Export Suggested 1/9/2024 New

2 votes	report a list of tickets, not just a count Suggested 4/6/2023 New

2 votes	Helpdesk Summary Reporting Suggested 11/5/2021 New

1 votes	On export and/or summary reports show the IDs of all tickets linked to ticket Suggested 8/8/2024 New

1 votes	Keep Last status/ Reports status history Suggested 7/30/2024 New

1 votes	time stamp on audit report needs more detail Suggested 3/14/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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