2

votes

KB Notification to email to include "KB" article it self

Suggested 6/29/2023 New

2

votes

Custom Field - Number Value

Suggested 6/23/2023 New

2

votes

Request: Update all technicians in a category when another technician updates a ticket

Suggested 6/22/2023 New

2

votes

LiveChat Module for ChatGPT

Suggested 6/19/2023 New

2

votes

Reports - Summary Report

Suggested 6/16/2023 New

2

votes

Dedicated Dashboard User

Suggested 6/5/2023 New

2

votes

DUE tickets moved to TOP of list

Suggested 5/24/2023 New

2

votes

AutoText-Search Feature

Suggested 5/23/2023 New

2

votes

Ticket cusom field improvements

Suggested 5/22/2023 New

2

votes

Feature Request: Assign Asset to Location

Suggested 5/16/2023 New

2

votes

Automation rules by minutes instead of hours

Suggested 4/28/2023 New

2

votes

Reports - track sub-tickets

Suggested 4/24/2023 New

2

votes

Automation rule: create sub ticket AND assign to

Suggested 4/17/2023 New

2

votes

Stop multiple polled emails from creating duplicate tickets when both emails are submiitted at the same time (CC or BCC)

Suggested 4/14/2023 New

2

votes

report a list of tickets, not just a count

Suggested 4/6/2023 New

2

votes

Move the Grey line in Email Notifications to make the reading easier

Suggested 3/29/2023 New

2

votes

Display "User" custom fields on the Ticket Grid

Suggested 3/24/2023 New

2

votes

global default signature

Suggested 3/20/2023 New

2

votes

DISPLAY CUSTOM FIELD - Select/Unselect ALL

Suggested 3/20/2023 New

2

votes

Setting Custom Fields Displayed on Each Category (improvement)

Suggested 3/15/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.