1

votes

Default settings for ticket subscribers.

Suggested 2/28/2023 New

1

votes

automation to assign ticket to last technician commenting

Suggested 2/28/2023 New

1

votes

Add Delay Command that Beeps at end of delay

Suggested 2/24/2023 New

1

votes

More secure AutoLogin feature using server generated token

Suggested 1/27/2023 New

1

votes

search KB by author or updater

Suggested 1/26/2023 New

1

votes

customize ticket view

Suggested 1/19/2023 New

1

votes

Default Form Section/Category Display Control

Suggested 1/17/2023 New

1

votes

Move reply and create a new ticket with the same user

Suggested 12/15/2022 New

1

votes

IO Mobile App

Suggested 10/2/2022 New

1

votes

Add Export button to the UserSearch Company page

Suggested 9/28/2022 New

1

votes

Display tickets by section on the mobile webpage

Suggested 9/23/2022 New

1

votes

Notify users where email from one helpdesk category to another has not been delivered

Suggested 9/6/2022 New

1

votes

KB search for articles created by or edited by specific user

Suggested 8/31/2022 New

1

votes

History of tickets status

Suggested 8/26/2022 New

1

votes

Make it possible to send an email to the Helpdesk with the hashtag #BehalfOf:Email_address# in the title.

Suggested 8/25/2022 New

1

votes

due date automation from calendar requests

Suggested 8/12/2022 New

1

votes

Improvement Company Notes when oppening a ticket

Suggested 6/26/2022 New

1

votes

Always show advanced by default

Suggested 5/27/2022 New

1

votes

Asset - Value Field and Assets value report

Suggested 5/25/2022 New

1

votes

Import a secondary email address using CSV

Suggested 5/20/2022 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.