1

votes

Notify users where email from one helpdesk category to another has not been delivered

Suggested 9/6/2022 New

1

votes

KB search for articles created by or edited by specific user

Suggested 8/31/2022 New

1

votes

History of tickets status

Suggested 8/26/2022 New

1

votes

Make it possible to send an email to the Helpdesk with the hashtag #BehalfOf:Email_address# in the title.

Suggested 8/25/2022 New

1

votes

due date automation from calendar requests

Suggested 8/12/2022 New

1

votes

Improvement Company Notes when oppening a ticket

Suggested 6/26/2022 New

1

votes

Always show advanced by default

Suggested 5/27/2022 New

1

votes

Asset - Value Field and Assets value report

Suggested 5/25/2022 New

1

votes

Import a secondary email address using CSV

Suggested 5/20/2022 New

1

votes

Landing page for users, with options for what to do

Suggested 5/2/2022 New

1

votes

More granular user rights settings

Suggested 4/12/2022 New

1

votes

Asset Management Permissions

Suggested 4/6/2022 New

1

votes

Add Last Updated and by Whom to Sub-Tickets List when Viewing a Ticket

Suggested 4/6/2022 New

1

votes

Automation Feature - Merging Duplicate Tickets

Suggested 3/25/2022 New

1

votes

includ company custom fields on the report from companies statistics

Suggested 3/23/2022 New

1

votes

Access for TECH to users search

Suggested 3/22/2022 New

1

votes

Add Note in sidebar for special handeling of user who sent the ticket

Suggested 2/10/2022 New

1

votes

Additional company/department automation conditions

Suggested 2/9/2022 New
1 ... 28 29

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.