4

votes

Change behavior on Convert to reply in another ticket

Suggested 1/13/2023 Considering

4

votes

Option to allow all users to see subscriber suggestion dropdown

Suggested 12/15/2022 New

4

votes

Remind with note

Suggested 10/31/2022 New

4

votes

Dashboard - feed of recent tickets and replies including agent name

Suggested 10/7/2022 New

4

votes

Request to make ticket number changeable

Suggested 10/6/2022 New

4

votes

React to reply (thumbs up/like)

Suggested 7/26/2022 New

4

votes

Assign multiple tickets functionality for Technicians who are Managers.

Suggested 6/30/2022 New

4

votes

Ability to attached a file to the ticket via the automation rule

Suggested 6/30/2022 New

4

votes

Is there a way to restrict changing of due dates to Admins only?

Suggested 6/1/2022 New

4

votes

TeamViewer Integration v2

Suggested 5/31/2022 New

4

votes

color option for New Ticket button

Suggested 5/26/2022 New

4

votes

Edit Tables in Text Editor

Suggested 5/9/2022 New

4

votes

Scheduled Tickets - Recurring # of Days

Suggested 4/18/2022 New

4

votes

Plain Text Variables for Automation Rules

Suggested 4/14/2022 New

4

votes

Knowledge Base | Fulltext Search

Suggested 4/1/2022 New

4

votes

Support for Mattermost integration

Suggested 3/21/2022 New

4

votes

Custom field description

Suggested 3/16/2022 New

4

votes

Reorder canned responses

Suggested 2/18/2022 New

4

votes

Select columns to display...

Suggested 2/11/2022 New

4

votes

Automatically add new subscribers to existing ticket

Suggested 1/18/2022 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.