Jitbit Helpdesk

4 votes	Assign multiple tickets functionality for Technicians who are Managers. Suggested 6/30/2022 New
4 votes	Ability to attached a file to the ticket via the automation rule Suggested 6/30/2022 New
4 votes	Allow custom pattern to recognise ticket on email, i.e. [12345] or {!-12345-!} or {[12345]} to avoid Cross-Ticket Issues Suggested 6/17/2022 New
4 votes	TeamViewer Integration v2 Suggested 5/31/2022 New
4 votes	color option for New Ticket button Suggested 5/26/2022 New
4 votes	Edit Tables in Text Editor Suggested 5/9/2022 New
4 votes	Scheduled Tickets - Recurring # of Days Suggested 4/18/2022 New
4 votes	Plain Text Variables for Automation Rules Suggested 4/14/2022 New
4 votes	Support for Mattermost integration Suggested 3/21/2022 New
4 votes	Custom field description Suggested 3/16/2022 New
4 votes	Reorder canned responses Suggested 2/18/2022 New
4 votes	Select columns to display... Suggested 2/11/2022 New
4 votes	Automatically add new subscribers to existing ticket Suggested 1/18/2022 New
4 votes	Automation trigger when a tag is removed in a ticket Suggested 1/12/2022 New
4 votes	Custom Working Hours Suggested 1/6/2022 New
4 votes	Add more fields to widget Suggested 12/22/2021 New
4 votes	Automation Rule on ticket rating Suggested 12/14/2021 New
4 votes	Terminated Technicians Suggested 10/28/2021 New
4 votes	Restrict outgoing email notifications by Company / Department Suggested 10/20/2021 New
4 votes	YouTrack Integration Suggested 8/11/2021 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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