New Suggested 6/8/2021 by Jake Ransom

3

votes

Default ticket category per user/department

It would be very useful and helpful to be able to assign a default ticket category per user or at least per department.

Currently you can only state a default category for all users in the admin settings. 
DH
Dej Han 10/24/2024 6:40 AM
Hi. Any workaround for this functionality?

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