Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
New
Suggested 6/8/2021 by Jake Ransom
3
votes
Default ticket category per user/department
It would be very useful and helpful to be able to assign a default ticket category per user or at least per department.
Currently you can only state a default category for all users in the admin settings.
category
department
user
users
More...
DH
Dej Han
10/24/2024 6:40 AM
Hi. Any workaround for this functionality?
Log in to comment...