Jitbit Helpdesk
sign in
Knowledge base
Ideas forum
Create
filter by...
New
Considering
Implemented
Declined
InProgress
sort by...
Votes
Newest
Oldest
148
votes
Category Sections - Allow multiple levels of Sections instead of just Section > Category
Suggested 10/25/2023
Declined
48
votes
API - Ability to assign Category permissions to user
Suggested 3/18/2024
Implemented
22
votes
Kanban board - filter statuses by category selection
Suggested 6/13/2023
Implemented
13
votes
Expandable dropdown list when changing category in the ticket view
Suggested 9/9/2021
New
10
votes
Mandatory field setting per ticket category
Suggested 6/8/2021
New
9
votes
Category automatic update
Suggested 7/2/2020
Implemented
7
votes
Lead Technician Roles
Suggested 11/4/2021
New
3
votes
Main ticket overview - custom field columns visible only for selected ticket category
Suggested 9/24/2024
New
3
votes
Secondary agent removal
Suggested 8/25/2021
New
3
votes
Default ticket category per user/department
Suggested 6/8/2021
New
2
votes
Separate category access from KB access.
Suggested 2/29/2024
New
1
votes
Custom content block in a Categories New Ticket page
Suggested 26 days ago
New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.