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140

votes

Category Sections - Allow multiple levels of Sections instead of just Section > Category

Suggested 10/25/2023 Declined

22

votes

API - Ability to assign Category permissions to user

Suggested 10 days ago New

21

votes

Kanban board - filter statuses by category selection

Suggested 6/13/2023 Implemented

12

votes

Expandable dropdown list when changing category in the ticket view

Suggested 9/9/2021 New

9

votes

Category automatic update

Suggested 7/2/2020 Implemented

8

votes

Mandatory field setting per ticket category

Suggested 6/8/2021 New

6

votes

Lead Technician Roles

Suggested 11/4/2021 New

3

votes

Secondary agent removal

Suggested 8/25/2021 New

2

votes

Default category from get URL param

Suggested 10/4/2021 New

2

votes

Default ticket category per user/department

Suggested 6/8/2021 New

1

votes

Separate category access from KB access.

Suggested 28 days ago New

1

votes

Default Form Section/Category Display Control

Suggested 1/17/2023 New

1

votes

SECTION\Category description frame

Suggested 10/28/2022 New

1

votes

Category or Section name contains/doesn't contains

Suggested 9/1/2022 New

1

votes

CATEGORY\Edit - Filter on category uses custom email template

Suggested 7/8/2022 New

1

votes

Copy/Paste picture support

Suggested 3/14/2022 New

1

votes

Category field as Autocompletion field

Suggested 3/14/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.