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New
Considering
Implemented
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10
votes
Prevent Technicians creating new users
Suggested 5/18/2023
New
8
votes
Merge Users & User API request
Suggested 9/28/2020
Implemented
6
votes
Users to be associated with multiple Companies
Suggested 5/30/2024
New
5
votes
Pictures integration by Copy/Paste (in users signatures)
Suggested 7/7/2022
New
4
votes
Option to allow all users to see subscriber suggestion dropdown
Suggested 12/15/2022
New
3
votes
ADMIN Accounts should NOT count as Agents/Technicians
Suggested 7/12/2024
New
3
votes
Disallow reopening of tickets from specific users
Suggested 6/14/2023
New
2
votes
Reporting on User Location
Suggested 12/1/2022
New
2
votes
Default ticket category per user/department
Suggested 6/8/2021
New
1
votes
QOL: Show subscribers list in Details tab
Suggested 4/2/2024
New
1
votes
Group Permissions
Suggested 2/20/2024
New
1
votes
Allow Users to See Tickets Based on a Custom User Field
Suggested 11/6/2023
New
1
votes
Categories - Specific Users
Suggested 6/14/2023
New
1
votes
Option to move emails instead of delete when not consumed
Suggested 5/29/2023
New
1
votes
Sort A->Z by click on column title of UserSearch
Suggested 4/17/2023
New
1
votes
Add secondary mail on merge
Suggested 7/11/2022
Implemented
1
votes
Access for TECH to users search
Suggested 3/22/2022
New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.