Jitbit Helpdesk

10 votes	Prevent Technicians creating new users Suggested 5/18/2023 New

8 votes	Merge Users & User API request Suggested 9/28/2020 Implemented

6 votes	Users to be associated with multiple Companies Suggested 5/30/2024 New

5 votes	Pictures integration by Copy/Paste (in users signatures) Suggested 7/7/2022 New

4 votes	Option to allow all users to see subscriber suggestion dropdown Suggested 12/15/2022 New

3 votes	ADMIN Accounts should NOT count as Agents/Technicians Suggested 7/12/2024 New

3 votes	Disallow reopening of tickets from specific users Suggested 6/14/2023 New

2 votes	Reporting on User Location Suggested 12/1/2022 New

2 votes	Default ticket category per user/department Suggested 6/8/2021 New

1 votes	QOL: Show subscribers list in Details tab Suggested 4/2/2024 New

1 votes	Group Permissions Suggested 2/20/2024 New

1 votes	Allow Users to See Tickets Based on a Custom User Field Suggested 11/6/2023 New

1 votes	Categories - Specific Users Suggested 6/14/2023 New

1 votes	Option to move emails instead of delete when not consumed Suggested 5/29/2023 New

1 votes	Sort A->Z by click on column title of UserSearch Suggested 4/17/2023 New

1 votes	Add secondary mail on merge Suggested 7/11/2022 Implemented

1 votes	Access for TECH to users search Suggested 3/22/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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