New Suggested 10/5/2023 by Mike Dominik

2

votes

Add "Time Spent" and any other missing fields to the "TICKETS" API method

I understand not wanting to return related objects (attachments, comments, etc.) when calling the "tickets" API method but it should at least include all direct fields. I'm specifically looking for "time spent" but it is only included in the "ticket" method. This will require a ton of additional API calls just to get one more field.


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