Jitbit Helpdesk

85 votes	Create API call to allow ADSync to be called for users Suggested 7/24/2024 New

48 votes	API - Ability to assign Category permissions to user Suggested 3/18/2024 Implemented

14 votes	API Asset Search Suggested 6/26/2023 Implemented

11 votes	Enable/Disable Rule API End Point Suggested 9/22/2021 Implemented

10 votes	Consistent & Developer-Friendly API Suggested 11/18/2022 Implemented

10 votes	Offer custom fields in GET /api/Users response Suggested 5/23/2021 New

3 votes	HTTP Response Suggested 5/30/2023 New

3 votes	API UpdateCompany (POST) Suggested 10/14/2021 Implemented

2 votes	Add "SetCustomFieldsForUser" API Method Suggested 10/20/2023 New

2 votes	Add "Time Spent" and any other missing fields to the "TICKETS" API method Suggested 10/5/2023 New

2 votes	Find Tickets by Custom Field Value via API Suggested 11/9/2022 New

2 votes	Enable Suppressing Email Notifications When Using API Suggested 5/18/2022 New

1 votes	API should support all properties on the user object Suggested 14 days ago New

1 votes	API method to add user(s) to categories set to specific users Suggested 8/8/2024 New

1 votes	API Ticket endpoint: make "CompanyName" available for submitted user Suggested 5/8/2024 New

1 votes	Add Secondary Assignee to the UpdateTicket API Method Suggested 5/23/2023 New

1 votes	API Ticket method to include linked assets Suggested 10/4/2021 Implemented

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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