Jitbit Helpdesk - Ideas forum

Jitbit Helpdesk

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128 votes	Create API call to allow ADSync to be called for users Suggested 7/24/2024 Declined
48 votes	API - Ability to assign Category permissions to user Suggested 3/18/2024 Implemented
33 votes	Create//Update admin users via API Suggested 11/14/2024 Implemented
14 votes	API Asset Search Suggested 6/26/2023 Implemented
11 votes	Enable/Disable Rule API End Point Suggested 9/22/2021 Implemented
11 votes	Offer custom fields in GET /api/Users response Suggested 5/23/2021 New
10 votes	Consistent & Developer-Friendly API Suggested 11/18/2022 Implemented
5 votes	API should support all properties on the user object Suggested 9/2/2024 New
4 votes	Add "Time Spent" and any other missing fields to the "TICKETS" API method Suggested 10/5/2023 New
3 votes	HTTP Response Suggested 5/30/2023 New
3 votes	Enable Suppressing Email Notifications When Using API Suggested 5/18/2022 New
3 votes	API UpdateCompany (POST) Suggested 10/14/2021 Implemented
2 votes	Update Knowledgebase article using API Suggested 10/24/2024 New
2 votes	Add "SetCustomFieldsForUser" API Method Suggested 10/20/2023 New
2 votes	Find Tickets by Custom Field Value via API Suggested 11/9/2022 New
1 votes	Add the ticket rating (customer satisfaction) to the API Suggested 17 days ago New
1 votes	Ability to import/add multiple Categories (API?) Suggested 19 days ago New
1 votes	API method to add user(s) to categories set to specific users Suggested 8/8/2024 New
1 votes	API Ticket endpoint: make "CompanyName" available for submitted user Suggested 5/8/2024 New
1 votes	Add Secondary Assignee to the UpdateTicket API Method Suggested 5/23/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.