New Suggested 3 days ago by Duncan Drury

2

votes

Display URL to quick create a ticket in a given category

It would be really useful if it was easy to include a URL that starts a new ticket in a given category.  

For example, I've written a KB article on how to install software, and in it I want to have a link to "Request new software" that when clicked just goes to the ticket creation page with the "Request software" category already selected and the template text displayed.  I'm pretty sure this is already possible, however finding the URL to use is not straightforward.  A link icon next to the category name that allowed copying the URL would be perfect!

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