Jitbit Helpdesk - Ideas forum

Jitbit Helpdesk

Create

48 votes	API - Ability to assign Category permissions to user Suggested 3/18/2024 Implemented
11 votes	Ideas Forum permissions Suggested 5/25/2020 New
7 votes	Allow multiple categories for Knowledge Base article Suggested 9/19/2022 New
7 votes	Lead Technician Roles Suggested 11/4/2021 New
6 votes	Tech permission to top level category Suggested 10/5/2021 New
3 votes	Button for sort categories A-Z \| Priorities Suggested 9/28/2022 New
3 votes	Filter tags by category Suggested 12/31/2021 New
2 votes	Display URL to quick create a ticket in a given category Suggested 11/19/2024 New
2 votes	Option to Sort categories by Alpha order Suggested 8/23/2023 New
2 votes	Add Ability To Pin Category Suggested 7/31/2023 New
2 votes	Setting Custom Fields Displayed on Each Category (improvement) Suggested 3/15/2023 New
2 votes	Filter by box wich category we want to display on dashboard Suggested 11/23/2021 New
1 votes	Ability to import/add multiple Categories (API?) Suggested 19 days ago New
1 votes	Mark a disabled Category Suggested 6/26/2024 New
1 votes	cloning canned responses Suggested 4/1/2024 New
1 votes	create new Category Section from editing an existing Category Suggested 3/21/2024 Implemented
1 votes	Restricted access to SECTION/CATEGORIES (Fast Approval Request) Suggested 10/25/2023 New
1 votes	Add options for categories « For Kanban only » and « For Ticket only » Suggested 7/31/2023 New
1 votes	New Idea - Filter Category access by Department Suggested 7/24/2023 New
1 votes	Add Search to Category selection when editing a ticket Suggested 7/20/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.