Jitbit Helpdesk - Ideas forum

Jitbit Helpdesk

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47 votes	API - Ability to assign Category permissions to user Suggested 3/18/2024 Implemented

9 votes	Ideas Forum permissions Suggested 5/25/2020 New

6 votes	Allow multiple categories for Knowledge Base article Suggested 9/19/2022 New

6 votes	Lead Technician Roles Suggested 11/4/2021 New

6 votes	Tech permission to top level category Suggested 10/5/2021 New

3 votes	Button for sort categories A-Z \| Priorities Suggested 9/28/2022 New

3 votes	Filter tags by category Suggested 12/31/2021 New

2 votes	Option to Sort categories by Alpha order Suggested 8/23/2023 New

2 votes	Add Ability To Pin Category Suggested 7/31/2023 New

2 votes	Setting Custom Fields Displayed on Each Category (improvement) Suggested 3/15/2023 New

2 votes	Categories export/import to/from CSV Suggested 3/7/2022 New

2 votes	Option to Remove and/or "Restrict access to" Category field from New ticket page Suggested 1/13/2022 New

2 votes	Filter by box wich category we want to display on dashboard Suggested 11/23/2021 New

1 votes	cloning canned responses Suggested 25 days ago New

1 votes	create new Category Section from editing an existing Category Suggested 3/21/2024 Implemented

1 votes	Restricted access to SECTION/CATEGORIES (Fast Approval Request) Suggested 10/25/2023 New

1 votes	Add options for categories « For Kanban only » and « For Ticket only » Suggested 7/31/2023 New

1 votes	New Idea - Filter Category access by Department Suggested 7/24/2023 New

1 votes	Add Search to Category selection when editing a ticket Suggested 7/20/2023 New

1 votes	Filter categories - On content Suggested 7/17/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.