Jitbit Helpdesk

27 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

26 votes	Search function improvement: Include the “Custom fields” data to the main search results. Suggested 2/28/2020 Implemented

18 votes	Search function improvement: Adding an additional Search button under the “Custom fields” data input fields. Suggested 2/28/2020 Implemented

14 votes	API Asset Search Suggested 6/26/2023 Implemented

8 votes	OCR text search Suggested 11/4/2021 Declined

7 votes	Search function improvement: Ability to search only on the "subjects" Suggested 6/17/2020 New

6 votes	Prioritize Article Title in Search Results Suggested 2/18/2023 New

4 votes	Searching to include Subject Line. Suggested 9/29/2023 New

4 votes	Select columns to display... Suggested 2/11/2022 New

3 votes	When doing a search also search in attachments Suggested 8/2/2023 New

2 votes	Improve asset search experience: making advanced search availble from Suggested 8/31/2023 New

2 votes	Better searching when merging or adding as sub ticket Suggested 9/12/2022 New

2 votes	Retain ticket detail selections in Advanced Search Suggested 9/17/2021 New

2 votes	Add option to include Disabled Assets in Search results Suggested 12/16/2020 Implemented

1 votes	Ideas Forum - make it easier to search for existing ideas posts Suggested 18 days ago New

1 votes	search function for custom fields Suggested 11/21/2023 New

1 votes	Add Search to Category selection when editing a ticket Suggested 7/20/2023 New

1 votes	Sort A->Z by click on column title of UserSearch Suggested 4/17/2023 New

1 votes	Add Export button to the UserSearch Company page Suggested 9/28/2022 New

1 votes	Search by ticket in closed ticket database Suggested 1/5/2021 Declined

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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