Jitbit Helpdesk

1 Votes	Allow custom fields to be used in automations - for example, setting due date Date 8/12/2025 New
1 Votes	Get the creator ID when using API to extract the KB articles Date 8/12/2025 New
1 Votes	Print ticket: hide "only for tech" comments Date 8/7/2025 New
1 Votes	Email API #NonTechSubscribers# and #NonTechSubscribersEmails# Date 7/25/2025 New
1 Votes	Notes/Comments Feature Date 7/24/2025 New
1 Votes	Report statistics for tickets specifically open in the last week Date 7/14/2025 New
1 Votes	Include new lines when adding text to the body of a ticket using an automation Date 7/11/2025 New
1 Votes	Remember state of checkboxes in ticket replies Date 7/11/2025 New
1 Votes	Support checkboxes in Android app Date 6/27/2025 New
1 Votes	assests - ability to completely self regualte the collums in the assists Date 6/26/2025 New
1 Votes	How to filter users that have a custom field set? Date 6/24/2025 New
1 Votes	More automation capabilities Date 6/13/2025 New
1 Votes	Customize KB per company Date 6/13/2025 New
1 Votes	prevent Users from editing the Custom Fields in their user profile Date 6/5/2025 New
1 Votes	automation to add technician who logged ticket as subscriber Date 6/5/2025 New
1 Votes	remove ticket-submitter (ticket user) as subscriber Date 6/5/2025 New
1 Votes	Prevent "user (submitter)" to be disabled Date 5/27/2025 New
1 Votes	Create and custom your own "Auto-Reply" list Date 5/23/2025 New
1 Votes	"out-of-band Email" value in "Via" field Date 5/22/2025 New
1 Votes	Browser Translation: Dont translate the reply input box on typing Date 5/13/2025 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1