Jitbit Helpdesk - Ideas forum

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2 votes	Select Users have read-only access to selected categories Suggested 10/3/2021 New
2 votes	Retain ticket detail selections in Advanced Search Suggested 9/17/2021 New
2 votes	Add Submitted Location to the Summary Report Suggested 8/25/2021 New
2 votes	Include CC option while replying Suggested 6/11/2021 New
2 votes	New / Upd by Tech / Upd by Cust information in the summary report export Suggested 6/7/2021 New
2 votes	Update Assets by Serial Number Suggested 5/25/2021 New
2 votes	Give technician more control on their articles Suggested 1/11/2021 New
2 votes	Report Customer satisfaction : Filter by tag Suggested 11/13/2020 New
1 votes	Automatic rule to copy values from Company\User Custom Fields to Ticket Custom Field Suggested 5 days ago New
1 votes	Add option for scheduled tickets with "Daily on Weekdays" frequency to be created regardless if the day is a Holiday Suggested 13 days ago New
1 votes	Date Range Custom Field Suggested 17 days ago New
1 votes	Add additional Zapier triggers Suggested 18 days ago New
1 votes	Archive /Deactivate Scheduled Tickets Suggested 20 days ago New
1 votes	Knowledge base improvements Suggested 23 days ago New
1 votes	New Automation Rule - Send ticket to selected technicians Suggested 10/24/2024 New
1 votes	Users outside of our Domain Suggested 10/23/2024 New
1 votes	New Custom Field Type - Selection of existing User Suggested 10/22/2024 New
1 votes	Due Date report exporting Suggested 10/15/2024 New
1 votes	Automation rules based on asset tag field Suggested 10/10/2024 New
1 votes	Asset Import-Export Username Suggested 10/6/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.