1

votes

Slack Integration Send Message to Channel Based on Ticket Category, Creator etc.

Suggested 10/3/2023 New

1

votes

Support Top-Level "Containers" in KB

Suggested 9/26/2023 New

1

votes

Custom Field - Description Field or Category Display

Suggested 9/18/2023 New

1

votes

Drag & Drop Ticket to category & Rule creation in one action

Suggested 9/18/2023 New

1

votes

add ticket filter for "created by"

Suggested 8/8/2023 New

1

votes

Relative Date style for Due column

Suggested 8/4/2023 New

1

votes

Start Date with X hours no updates in ticket

Suggested 8/2/2023 New

1

votes

Improved accessibility

Suggested 8/1/2023 New

1

votes

Add options for categories « For Kanban only » and « For Ticket only »

Suggested 7/31/2023 New

1

votes

New Idea - Filter Category access by Department

Suggested 7/24/2023 New

1

votes

Add Search to Category selection when editing a ticket

Suggested 7/20/2023 New

1

votes

Filter categories - On content

Suggested 7/17/2023 New

1

votes

Ability to remove external subscribers automatically

Suggested 7/6/2023 New

1

votes

Add « cron-like » trigger to schedul automation tasks

Suggested 6/27/2023 New

1

votes

Addition fields "Autocompletion" for Category Selection

Suggested 6/20/2023 New

1

votes

Social Media links in email notifications

Suggested 6/16/2023 New

1

votes

BMC Remedy system (BMC Helix ITSM) integration

Suggested 6/16/2023 New

1

votes

Categories - Specific Users

Suggested 6/14/2023 New

1

votes

Custom Field to appear on Mobile Dashboard

Suggested 6/13/2023 New

1

votes

Option to move emails instead of delete when not consumed

Suggested 5/29/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.