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1
votes
Auto-assign technician on first reply "For technician only"
Suggested 5/29/2023
New
1
votes
Alphabetical sort articles by title within a category
Suggested 5/24/2023
New
1
votes
Add Secondary Assignee to the UpdateTicket API Method
Suggested 5/23/2023
New
1
votes
AutoText-Search Feature
Suggested 5/23/2023
New
1
votes
Add calculate time between InProgress until close ticket
Suggested 5/21/2023
New
1
votes
IDEAS\Tags - ReLocation on the LEFT
Suggested 5/8/2023
New
1
votes
TICKETS GRID\Fields - Right-click context menu
Suggested 5/8/2023
New
1
votes
consistent Filter views across Ticket assigned type selections
Suggested 5/5/2023
New
1
votes
Sort A->Z by click on column title of UserSearch
Suggested 4/17/2023
New
1
votes
Stop multiple polled emails from creating duplicate tickets when both emails are submiitted at the same time (CC or BCC)
Suggested 4/14/2023
New
1
votes
⚙️ on each autonomous object
Suggested 4/13/2023
New
1
votes
Custom
Suggested 4/13/2023
New
1
votes
RULES\When this happens ➜ Contains (apply rules to a lot of sections)
Suggested 4/6/2023
New
1
votes
Rate-Limit Number of Error Messages
Suggested 4/3/2023
New
1
votes
Link checker
Suggested 3/28/2023
New
1
votes
Categories column filter on ALL | This Section/Category (+URL query)
Suggested 3/23/2023
New
1
votes
Option to disable auto-tagging links
Suggested 3/22/2023
New
1
votes
ASSET Search for TECH
Suggested 3/22/2023
New
1
votes
Sections Customized Strctured Sorting
Suggested 3/22/2023
New
1
votes
Default settings for ticket subscribers.
Suggested 2/28/2023
New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.