Jitbit Helpdesk

1 Votes	Prevent Non-Subscribers from reopening tickets Date 6/26/2024 New
1 Votes	Idea to be able to turn off Jitbit notifications based on where the reply came from Date 6/21/2024 New
1 Votes	Ability to scroll to the first reply for a given date Date 6/10/2024 New
1 Votes	jitbit Report Date 5/24/2024 New
1 Votes	Bulk actions on tickets Date 5/24/2024 New
1 Votes	Pre-defined Tag for email subject line to add email as reply in jitbit ticket for emails with same subject line Date 5/14/2024 New
1 Votes	Reporting on subject line Date 5/9/2024 New
1 Votes	API Ticket endpoint: make "CompanyName" available for submitted user Date 5/8/2024 New
1 Votes	Allow MP3 audio to play in iOS version Date 4/22/2024 New
1 Votes	Restrict ticket deletion per Category Date 4/22/2024 New
1 Votes	Language Support for Mobile App Date 4/12/2024 New
1 Votes	QOL: Show subscribers list in Details tab Date 4/2/2024 New
1 Votes	cloning canned responses Date 4/1/2024 New
1 Votes	Automation Rule for Time Spent Date 3/27/2024 New
1 Votes	Admin Export to CSV : Add all data (Response Time, Duration, Time Spent...) Date 3/15/2024 New
1 Votes	Add more tabs Date 3/14/2024 New
1 Votes	Ticket Report with Assets Date 3/9/2024 New
1 Votes	Automation - "For technicians only" filter Date 2/29/2024 New
1 Votes	Change Location of Custom Status Action Buttons Date 2/23/2024 New
1 Votes	Cant change to certain statuses without writing a note/replying in the ticket Date 2/19/2024 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

1