Jitbit Helpdesk

5 Votes	Emoji reactions to comments Date 7/30/2025 New
5 Votes	Future ticket Start Date Date 5/19/2025 New
5 Votes	Allow Technicians to pin tickets to the top Date 5/13/2025 New
5 Votes	Show tickets assigned to myself only (without being secondary assignee) Date 3/5/2025 New
5 Votes	Technician users create automation rules Date 1/27/2025 New
5 Votes	Make ‘For techs only’ replies visible in email chain Date 12/16/2024 New
5 Votes	Equipment scheduling Date 9/26/2024 New
5 Votes	API method to add user(s) to categories set to specific users Date 8/8/2024 New
5 Votes	check list for ticket categories Date 4/22/2024 New
5 Votes	Merge tickets for admins only Date 9/25/2023 New
5 Votes	API tickets pagination Date 8/10/2023 New
5 Votes	Update Subtickets via Parent/Master Ticket Date 6/15/2023 New
5 Votes	Make Category Sections More Robust Date 5/19/2023 New
5 Votes	Add tracking for all ticket assignment/status changes Date 3/8/2023 New
5 Votes	Global Search on main site (right corner) customizable Date 4/22/2022 New
5 Votes	Support for Webauthn for 2FA Date 4/5/2022 New
5 Votes	Support for Mattermost integration Date 3/21/2022 New
5 Votes	Automatically add new subscribers to existing ticket Date 1/18/2022 New
5 Votes	YouTrack Integration Date 8/11/2021 New
5 Votes	Allow company users to see assets associated with their own company Date 6/25/2021 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

5