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11

votes

Manager Scheduled Reports

Suggested 3/30/2020 New

10

votes

Prevent Technicians creating new users

Suggested 5/18/2023 New

10

votes

MS Teams Integration enhancement

Suggested 10/31/2022 New

10

votes

Multiple Saml Connections

Suggested 1/22/2022 New

10

votes

Offer custom fields in GET /api/Users response

Suggested 5/23/2021 New

10

votes

Jitbit KB : Management of Multiple Brands / Business Areas

Suggested 3/18/2021 New

10

votes

Add switch to disable MS Teams notifications (or notifications in general) on specific categories

Suggested 6/14/2020 New

10

votes

KB Article in multiple categories

Suggested 6/2/2020 New

10

votes

Ideas Forum permissions

Suggested 5/25/2020 New

9

votes

Custom fields in Canned response

Suggested 6/6/2024 New

9

votes

Assign a single user to more than one company

Suggested 5/25/2023 New

9

votes

On-Prem - Modify ticket counter to use a pre-fix

Suggested 5/17/2022 New

9

votes

Mandatory field setting per ticket category

Suggested 6/8/2021 New

9

votes

Improve how an asset is linked to a ticket

Suggested 6/10/2020 New

9

votes

Feature Request: Duplicate Asset Report and Prevention

Suggested 5/12/2020 New

9

votes

Send Knowledgebase articles via email

Suggested 7/25/2019 New

8

votes

Export tags in summary report

Suggested 12/20/2023 New

8

votes

Ability to pin ticket replies/technician notes

Suggested 12/8/2023 New

8

votes

Add a feature to, "Make this dropdown dependent from another dropdown" available for more than "Selection combo" fields.

Suggested 3/1/2023 New

8

votes

Ability to leave comments in customer satisfaction section

Suggested 11/17/2022 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.