Jitbit Helpdesk

2 Votes	Mark a disabled Category Date 6/26/2024 New
2 Votes	Listen to audio messages on iOS app Date 6/24/2024 New
2 Votes	Idea - API to get Deleted tickets Date 6/20/2024 New
2 Votes	Increase custom reports functionality Date 5/28/2024 New
2 Votes	Automation Request : Merging ticket with similar Subject Line Date 5/22/2024 New
2 Votes	Remove technician's "edit" ability Date 5/20/2024 New
2 Votes	New Report Option to show Yesterday Statistics Date 4/23/2024 New
2 Votes	Ability to use variable substitution in automations Date 4/22/2024 New
2 Votes	Category font color change Date 4/10/2024 New
2 Votes	Option to make 'time spent' as madatory or include 'time spent' in autoamtion flow Date 4/3/2024 New
2 Votes	Ideas Forum - make it easier to search for existing ideas posts Date 4/1/2024 New
2 Votes	Categories - Ability to copy techs from other categories in the same section Date 3/29/2024 New
2 Votes	Set a link in a canned response to a KB article Date 3/23/2024 New
2 Votes	Add tags in canned messages Date 3/21/2024 New
2 Votes	customize post-survey Date 3/15/2024 New
2 Votes	Changes to admin settings should be included in logs Date 3/14/2024 New
2 Votes	Change Request tab/section Date 3/13/2024 New
2 Votes	option to log a change summary when updating KB articles Date 3/11/2024 New
2 Votes	Submit ticket on behlaf of another user - modify options Date 3/9/2024 New
2 Votes	Separate category access from KB access. Date 2/29/2024 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

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